At Apex Solutions, we believe in making our community better, one service at a time. Our commitment to integrity and professional excellence drives everything we do.
We build trust through honest, reliable service and transparent communication with every customer.
Our tireless commitment to meeting your needs ensures consistent, high-quality results every time.
We respect your time by delivering prompt, professional service that exceeds expectations.
Payment is due at the time of service unless otherwise agreed upon in writing. We accept all major credit cards, debit cards, and electronic payments. For ongoing services (weekly, bi-weekly, or monthly), we offer secure automatic billing for your convenience.
Invoices not paid within 7 days of the due date may incur a 10% late fee. Services may be paused if the account remains unpaid for more than 14 days.
You may cancel or reschedule a service up to 24 hours in advance with no penalty. Cancellations made with less than 24 hours' notice may be subject to a $25 fee.
If you are unsatisfied with a completed service, please contact us within 48 hours. We will either return to correct the issue at no additional charge or offer a reasonable partial refund, depending on the nature of the concern.
Refunds will be issued only for services that were not rendered or where we are clearly at fault and unable to resolve the issue to your satisfaction. Refunds will be processed within 5–7 business days to the original payment method.
In cases of inclement weather or other unavoidable events, we will notify you and reschedule your service at the earliest available opportunity. No cancellation fees will apply in such cases.
You may pause or cancel recurring services at any time with 7 days' notice. Prepaid service packages will be refunded on a prorated basis, minus any discounts applied.
